(Hybrid) Front Desk Receptionist

Urban Shop Nusantara ยท ๐Ÿ“ Palembang ยท Diposting 2026-10-11
FULL_TIMEโญ TERVERIFIKASI
Rp 4.000.000 โ€“ Rp 8.000.000 per month
Urban Shop Nusantara is looking for a dedicated Front Desk Receptionist to join our team. In this hybrid role, you will be responsible for greeting and assisting customers, managing front desk operations, and ensuring a pleasant customer experience. This is a great opportunity to work in a dynamic and customer-focused environment.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Greet and assist customers at the front desk, providing information and directing them to the appropriate departments.,Manage and maintain the front desk area, ensuring it is clean, organized, and welcoming.,Handle customer inquiries, complaints, and requests, and escalate issues to the appropriate personnel when necessary.,Process and manage customer payments, including cash, credit cards, and other payment methods.,Maintain accurate and up-to-date records of customer interactions and transactions.,Coordinate with other departments to ensure smooth and efficient operations.,Monitor and enforce security protocols and procedures at the front desk.,Provide excellent customer service and maintain a positive and professional demeanor.

๐ŸŽ“ Kualifikasi & Syarat

High school diploma or equivalent.,Minimum of 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and time management skills.,Proficiency in using computer software and basic office equipment.,Ability to work in a fast-paced and customer-focused environment.,Fluency in Indonesian and English is a plus.,Ability to work in a hybrid setting, combining office and remote work.

๐Ÿ› ๏ธ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingTime managementMultitaskingBasic computer skills
Siap Melamar?
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