Assistant Front Desk Receptionist

Local Bloom Indonesia · 📍 Balikpapan, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 5.000.000 per month
Local Bloom Indonesia is seeking a dedicated Assistant Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for providing exceptional customer service.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and friendly welcome.,Answer and direct inquiries from guests, visitors, and staff.,Maintain accurate records of guest arrivals, departures, and room assignments.,Handle front desk transactions, including check-in, check-out, and billing.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Assist with event planning and coordination, including room setups and guest accommodations.,Promote our hotel's amenities, services, and special offers to guests.,Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role, preferably in the hospitality industry.,Excellent verbal and written communication skills in English and Indonesian.,Strong organizational and multitasking skills.,Friendly, approachable, and customer-service oriented attitude.,Proficiency in using computer software, including Microsoft Office and hotel management systems.,Ability to work well under pressure and meet deadlines.,Familiarity with local customs and culture is a plus.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingMultitaskingComputer proficiency
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